Creating an account allows you to get the best price of diamonds from large assortments, supplied to you as per your requirements, discount benefits, order tracking facility, and receive updates on promotions.

Yes, It is compulsory.

If you've forgotten your password, you can reset it by clicking on "Forgot Password" on the login page.

For order placement walk-through: Click on the link

We have designed our website keeping in mind the needs of a Global clientele and to make the purchase experience hassle-free we have partnered with the best interfaces to provide various options for payment. We accept wire transfers for now. We are working on accepting more payment methods.

All our diamonds are certified by reputed labs and upon specific requests we do provide certification from the lab of your choice*, hence we don’t allow for the return of goods once sold. Please review our Return Policy page for details. *at additional cost

You can track your order status by logging into your account and visiting the "My Orders" section and once the goods are shipped, we'll send you tracking information via SMS & E-mail.

We make it a priority to ship the goods the same day we get payment confirmation of your purchase. Delivery time may vary due to factors like location and shipping method etc.

Yes, we offer international shipping to a range of countries. You can check if we ship to your location during the checkout process.

You can reach our customer support team via email at customercare@diamondassure.com or through the live chat available on our website or you can call on +91 22 3520 1111.

If you need to make changes or cancel an order, please contact our customer support team as soon as possible. We'll assist you based on the order's status. Our support E-mail ID is customercare@diamondassure.com

Yes, we take your data security seriously. Read our Privacy Policy to learn how we protect your information.

Our diamonds adhere to the highest industry standards. You can find detailed information on our diamond quality in the product descriptions. Our diamonds come with reputable certifications, ensuring their authenticity and quality.

Yes, we offer customization options. You can Select Size, Color, Clarity according to your specific diamond characteristics.

Follow us on social media to receive the latest promotions and offers.

Shipping costs may vary based on your location. Please review our Shipping Policy for details.

You cannot change your delivery address once an order is placed.

Order placement can exclusively be done online, hence inperson assortments are not available.

If you encounter technical issues, please contact our technical support team via email: admin@diamondassure.com or you can call on +91 22 3520 1111.